When you use joja9, your trust is our greatest responsibility. Find out everything on this page — what data we hold, why we hold it, and how we keep it secure.
Important: By using joja9, you agree to this Privacy Policy. This is our Terms & Conditionsis an integral part of. Please read it in full.
Joja9 (https://joja9.click) is an online betting and gaming platform serving users in Bangladesh. We understand how valuable your personal information is, which is why our Privacy Policy is built on complete transparency — no hidden clauses, no confusing language.
In this Privacy Policy, we explain:
Joja9's Privacy Policy is built in line with international data protection standards. Our sole commitment is to ensure that at no point while you're on our platform do you ever feel your data is at risk.
Data Controller: joja9 (https://joja9.click) is the data controller under this policy. For any queries, contact: support@joja9.click
Joja9 only collects the information necessary to operate the platform and provide you with the best experience. See the table below for details:
| Data Type | What's Included | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | During deposits & withdrawals |
| Device Information | IP address, browser information, device type | While using the platform |
| Usage Data | Betting history, login times, preferred games | Continuously, while you use the platform |
| KYC Documents | NID/passport photo, selfie image | During Identity Verification |
We do not collect sensitive personal information such as religious beliefs, political opinions, or health-related data.
Indirect Data Collection: Using our website automatically generates certain technical data (such as cookies and log files) to ensure the site's security and functionality.
Joja9 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what is necessary or relevant. Each purpose is explained below:
If you no longer wish to receive promotional communications, you can opt out at any time — email our support team or turn it off in your profile settings.
Joja9 stores your data on secure, encrypted servers. We only retain information for as long as it is needed.
Data Deletion: Once your account is closed and the legally required retention period expires, all your personal data will be permanently deleted. Contact our support team if you need confirmation of the deletion.
Joja9 never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances:
Every third party is bound by a confidentiality agreement with us and may only use your information for its designated purpose.
Please note: joja9 never sells or shares your data with social media companies, advertisers, or data brokers.
Joja9 uses cookies and similar technologies to enhance your experience on the site. Cookies are small text files stored in your browser.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features.
Joja9 is strictly for adults (18+). We do not knowingly or unknowingly collect personal information from anyone under the age of 18.
If any minor attempts to create an account on joja9, their account will be immediately cancelled and all collected data will be deleted. If you believe a minor is using our platform, please contact us.
As a joja9 user, you have the following rights over your personal data. To exercise any of these rights, please reach out to our support team:
You have the right to know what information we hold about you.
The right to correct inaccurate information or complete incomplete records.
You may request deletion of your data once the legal retention period has expired.
Requesting that we limit how your data is used in certain circumstances.
The right to receive your data in a structured, portable format.
The right to object to your data being used for marketing or any other purpose.
To exercise any of these rights, email us at support@joja9.click. We will respond within 30 days.
Joja9 uses industry-leading security measures to protect your data. Our layers of protection include:
In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.
Some of joja9's servers and partner infrastructure may be located overseas, which means your data could be transferred across international borders.
When transferring your data, we ensure:
Bangladeshi Law: joja9 complies with Bangladesh's Digital Security Act and all applicable data protection regulations.
Joja9 may update this Privacy Policy as needed. When changes are made:
Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We encourage you to check this page regularly.
Current Version: January 2026 | Next Review: July 2026
For any privacy-related questions, complaints, or requests, please reach out to our Data Protection Team:
We take every complaint seriously and aim to provide a written response within the specified timeframe.
Warning: No joja9 representative will ever ask for your password, OTP, or full card number via email or phone. If you receive any such communication, it is a scam — please report it to us immediately.
We protect your privacy not just in words, but through real technology and policy
Every transaction and personal detail is protected with 256-bit SSL encryption — as secure as your bank.
Joja9 never sells your data to third parties. Your information is used solely to provide you with our services.
Our staff can only access specific data required for their role. Any access beyond that is strictly prohibited.
External security experts regularly audit our systems to ensure there are no vulnerabilities.
You have the full right to view, correct, delete, or port your data at any time. Submit a request whenever you need.
All policies are written in plain, simple language instead of complex legal jargon — so every member can clearly understand their rights.
Your data is fully secure at joja9. Register now and enjoy the best betting and gaming experience with complete peace of mind.